Frederick Winslow Taylor , the father of scientific management , introduced what are now called standardization and best practice deployment. In Principles of Scientific Management , (1911), Taylor said: "And whenever a workman proposes an improvement, it should be the policy of the management to make a careful analysis of the new method, and if necessary conduct a series of experiments to determine accurately the relative merit of the new suggestion and of the old standard. And whenever the new method is found to be markedly superior to the old, it should be adopted as the standard for the whole establishment."
Our people believe in building a lasting process, not delivering a series of programs, and their time and talent is focused on this singular goal. We know that if our clients’ organizations are to compete in the years ahead they do not need “consultants” or programs; they need a totally integrated, internal process that improves productivity, quality, flexibility and the company’s ability to change faster than the rate of change itself – and the management of that change is based on the concept of cycle time.